Why Park Cameras?
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Park Cameras was established in 1971 in Burgess Hill, West Sussex. Over nearly forty years we have forged a reputation across the photographic industry as one of the top independent photographic retailers in the UK, serving the needs of all photographers, from enthusiasts through to professionals, through the very highest level of customer service.
In 2008 we radically altered our business approach, creating a bespoke, purpose-built Showroom which successfully married the very latest instore experience with our staff’s unrivalled level of photographic knowledge and customer care, providing over 450 years of combined photographic retail experience.
We aim to replicate a consistent, unrivalled level of customer service across our various purchasing platforms ensuring that, no matter what your buying preference happens to be, you can always expect the very highest level of service. Should you choose to purchase over the phone or via our website, you can expect and find a quick, efficient and informative service that will ensure that your products, when in stock, will be dispatched to you , delivered the next working day. Where products happen to be out of stock you can expect regular communication updates, ensuring that at all times you are aware of the status of your order.
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The Park Cameras Customer Promise
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| Our promise to our customers is as simple as it is important – at all times we will strive to provide all of our customers with the widest range of choice, supported by the very best customer service, underpinned by exceptional pricing and after sales support. By these standards we hope to be both measured and recognised for across the photographic industry but, most importantly, by our valued customers. |
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Awards
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| Our Customer Promise would mean little without the actions to ensure that we proactively work towards achieving it. Pleasingly, over the last few years, Park Cameras has been recognised on several occasions, both by the wider industry and our actual customer base, for award-winning customer service as well as the standard of both our ‘high street’ and online retail shopping experience. Recent awards are as follows: |
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| Pixel Independent Retailer of the Year 2008 |
| What Digital Camera Good Service Award (High Street) 2008 |
| What Digital Camera Good Service Award (High Street) 2009 |
| What Digital Camera Good Service Award (Online) 2009 |
| Digital Photo ‘Gear of the Year’ Best Independent Photographic Retailer 2009 |
| What Digital Camera Good Service Award (High Street) 2011 |
| What Digital Camera Good Service Award (Online) 2011 |
| Bright FM - Best Business 2011 |
Pro-Dealers
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Park Cameras have an excellent reputation that has been built up during the 40 years we have been in business. We sell a comprehensive range of cameras, camcorders, accessories and digital products. As a Pro-Dealer, our knowledgeable staff receive regular training to ensure that the buying advice and technical assistance we can offer is second to none - for both photographic beginners and pros alike.
In addition to this, our Pro-Dealer status helps us to ensure that we continue to only supply UK stock to our customers and ensures that we are amongst the first to receive stock of the latest digital cameras, camcorders and accessories in the UK. Find out more about our approach to photographic retailing here.
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Touch and Try Showroom
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Since its Grand Opening in 2008 by none other than David Bailey, our Showroom has gone from strength to strength. Adopting a fresh approach to photographic retailing, our Showroom adopts a ‘touch and try’ ethos, designed to put the very latest photographic products and technologies into the hands of the customer – the ideal way to choose the right product for your needs.
Home to over 7,000 imaging products, including 250 within our branded ‘touch and try’ zones, we have made it our aim to ensure that we can provide a product and/or service solution across both imaging input and output. With over 50 of the world’s leading brands all under one roof, including the likes of Canon, Nikon, Olympus, Pentax, Panasonic, Sony and Samsung to name but a few. With a huge selection of cameras, lenses, photographic accessories, studio lighting, printers, scanners and software we are confident that, combined with our staff’s excellent level of product knowledge, photographic solutions to meet every need can be found all under the one roof.
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In addition to the very latest products available at Park Cameras we also offer a range of added value services. Our award-winning FujiFIlm processing lab combines traditional and modern forms of mass photo printing, complemented by the presence of instore self-service kiosks and extended printing options, such as canvas prints, all managed and supported by a dedicated section of our team.
Further to this we are able to offer vital services such as a range of sensor cleaning options as well as acting as the conduit between the customer and the manufacturer when it comes to dealing with repairs and faulty items.
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Adobe Digital Imaging Specialist
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Bowens Gold Dealer
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Canon EOS Pro Centre
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| Canon Video Pro Dealer |
Epson Pro Photo Specialist Partner |
Fujifilm Approved Digital Retail Centre |
| Fuji Digital Imaging Dealer |
Fujifilm Minilab Gold Award Winner - 2008, 2010 |
Gitzo 5 Star Dealer |
| Nikon Binocular and Spotting Scope Specialist |
Nikon Pro Dealer |
Olympus PEN Elite Centre |
| Panasonic Photographic Specialist |
Pentax Pro Centre |
Ricoh Platinum Dealer |
| Samsung Specialist Centre |
Sandisk Authorised Stockist |
Sigma Digital Specialist Stockist |
| Sony Alpha Centre of Excellence |
Tamron Super Stockist |
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Education
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| The role of educator is one that we take very seriously at Park Cameras, aiming to ensure that we impart our knowledge to the customer in a friendly and helpful way that complements their buying experience with Park Cameras. All of our staff attend regular brand training to ensure that their level of knowledge remains up to date which, when combined with the fact that all of our staff are genuine photo enthusiasts themselves, ensures you will feel at home talking to a fellow photographer! |
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This approach is both replicated online with our comprehensive Resource Centre, stocked with numerous products reviews, shooting hints and tips and much more besides, and also our unique School of Photography training offering.
Utilising an inhouse education suite consisting of classroom, seminar and studio learning zones, photographers of all abilities and interests have the opportunity to attend one of our many day-long training courses designed to assist you in your photographic learning experience. Across camera, software and lighting, we hold regular weekly and weekend courses utilising both inhouse and renowned photographers to deliver our training sessions. To ensure diversity and flexibility we also offer a range of ‘on location’ courses as well as bespoke 1-2-1 training sessions, tailored to the individual needs of the photographer.
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Contact Us
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