About Park Cameras Ltd

Why Park Cameras?

Park Cameras was established in 1971 in Burgess Hill, West Sussex. For over forty years we have forged a reputation across the photographic industry as one of the top independent photographic retailers in the UK, serving the needs of all photographers, from enthusiasts through to professionals, through the very highest level of customer service.

In 2008 we radically altered our business approach, creating a bespoke, purpose-built showroom which successfully married the very latest instore experience with our staff’s unrivalled level of photographic knowledge and customer care.

November 2013 saw another milestone in Park Cameras history as we set about opening our brand new store in London, run with the same ethos as Burgess Hill we're well on our way to becoming London's best camera store.

We aim to replicate a consistent, unrivalled level of customer service across our various purchasing platforms ensuring that, no matter what your buying preference happens to be, you can always expect the very highest level of service.

 
 

The Park Cameras Customer Promise

Our promise to our customers is as simple as it is important – at all times we will strive to provide all of our customers with the widest range of choice, supported by the very best customer service, underpinned by exceptional pricing and after sales support. By these standards we hope to be both measured and recognised for across the photographic industry but, most importantly, by our valued customers.

 
 
Inside our store

Our Customer Promise would mean little without the actions to ensure that we proactively work towards achieving it. Pleasingly, over the last few years, Park Cameras has been recognised on several occasions, both by the wider industry and our actual customer base, for award-winning customer service as well as the standard of both our ‘high street’ and online retail shopping experience. Recent awards are as follows:


What Digital Camera Good Service Award
(High Street) 2013
What Digital Camera Gold Good Service Award
(High Street) 2014
What Digital Camera Good Service Award
(High Street) 2012
What Digital Camera Good Service Award
(High Street) 2011
What Digital Camera Good Service Award
(High Street) 2009
Bright FM - Best Business 2011 Digital Photo ‘Gear of the Year’ Best Independent Photographic Retailer 2009 What Digital Camera Good Service Award
(High Street) 2008
What Digital Camera Good Service Award
(Online) 2011
What Digital Camera Good Service Award
(Online) 2009
Pixel Independent Retailer of the Year 2008

   

Park Cameras - The specialist Pro Dealer

As a Pro-Dealer, our knowledgeable staff receive regular training to ensure that the buying advice and technical assistance we can offer is second to none - for both photographic beginners and pros alike. In addition to this, our Pro-Dealer status helps us to ensure that we continue to only supply UK stock to our customers and ensures that we are amongst the first to receive stock of the latest digital cameras, camcorders and accessories in the UK.

• Adobe Digital Imaging Specialist

• Fujifilm Approved Digital Retail Centre

• Nikon Pro Dealer

• Samsung Specialist Centre

• Bowens Gold Dealer

• Fuji Digital Imaging Dealer

• Olympus PEN Elite Centre

• Sandisk Authorised Stockist

• Canon EOS Pro Centre

• Fujifilm Minilab Gold Award Winner - 2008, 2010

• Panasonic Photographic Specialist

• Sigma Digital Specialist Stockist

• Canon Video Pro Dealer

• Gitzo 5 Star Dealer

• Pentax Pro Centre

• Sony Alpha Centre of Excellence

• Epson Pro Photo Specialist Partner

• Nikon Binocular and Spotting Scope Specialist

• Ricoh Platinum Dealer

• Tamron Super Stockist


Touch and Try Showrooms

Burgess Hill
Since its Grand Opening in 2008 by none other than David Bailey, our Showroom has gone from strength to strength. Adopting a fresh approach to photographic retailing, our Showroom adopts a ‘touch and try’ ethos, designed to put the very latest photographic products and technologies into the hands of the customer – the ideal way to choose the right product for your needs. Home to over 7,000 imaging products, including 250 within our branded ‘touch and try’ zones, we have made it our aim to ensure that we can provide a product and/or service solution across both imaging input and output. With over 50 of the world’s leading brands all under one roof, including the likes of Canon, Nikon, Olympus, Pentax, Panasonic, Sony and Samsung to name but a few. With a huge selection of cameras, lenses, photographic accessories, studio lighting, printers, scanners and software we are confident that, combined with our staff’s excellent level of product knowledge, photographic solutions to meet every need can be found all under the one roof.

In addition to the very latest products available at Park Cameras we also offer a range of added value services. Our award-winning Fujifilm processing lab combines traditional and modern forms of mass photo printing, complemented by the presence of instore self-service kiosks and extended printing options, such as canvas prints, all managed and supported by a dedicated section of our team.

Further to this we are able to offer vital services such as a range of sensor cleaning options as well as acting as the conduit between the customer and the manufacturer when it comes to dealing with repairs and faulty items. To find our Burgess Hill Store and view the opening times please click here.

London
In November 2013 Park Cameras opened a fantastic new store in the centre of London, situated in Rathbone Place, just off Oxford Street and minutes from Oxford Circus and Tottenham Court Road Tube Stations. Click here for full directions, as well as our opening times.

At the store, you’ll find two floors packed with equipment. On the ground floor, you can get your hands on a impressive range of cameras and lenses from all the major players including Canon, Nikon, Fujifilm, Olympus, Panasonic, Pentax, Samsung and Sony. Head down stairs and discover an extensive range of tripods, bags and other photographic accessories from Manfrotto, Gitzo, Giottos, Joby and Lowepro – as well as plenty of others.

There are often technical experts around as well as our own staff, able to answer any queries you may have.

Education

The role of educator is one that we take very seriously at Park Cameras, aiming to ensure that we impart our knowledge to the customer in a friendly and helpful way that complements their buying experience with Park Cameras. All of our staff attend regular brand training to ensure that their level of knowledge remains up to date which, when combined with the fact that all of our staff are genuine photo enthusiasts themselves, ensures you will feel at home talking to a fellow photographer!

Utilising an inhouse education suite consisting of classroom, seminar and studio learning zones, photographers of all abilities and interests have the opportunity to attend one of our many day-long training courses designed to assist you in your photographic learning experience. Across camera, software and lighting, we hold regular weekly and weekend courses utilising both inhouse and renowned photographers to deliver our training sessions. To ensure diversity and flexibility we also offer a range of ‘on location’ courses as well as bespoke 1-2-1 training sessions, tailored to the individual needs of the photographer.

Park Cameras on Social Media

Keep up with the latest news, competitions, articles and special offers by following Park Cameras on Social media.

twitter

Follow us on twitter at: @parktweets

facebook

Follow us on Facebook at: facebook.com/parkcameras

YouTube

Follow us on Google+ at: google.com/+parkcameras

youtube

Follow us on YouTube at: youtube.com/user/parkcameras

blogger

Keep up to date with reviews, tutorials, and articles on our blog at: blog.parkcameras.com

 
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