Testimonials

Here at Park Cameras, we are very proud of our reputation, built up of well over 30 years excellent service to both the Sussex area and the whole of the UK.

But please don't just take our word for it, please read just a small selection of the comments and feedback we receive daily by e-mails, letters, phone calls and customers returning to our showrooms just to thank us. Many of our customers travel far and wide to our showrooms because of the superb service and low prices they receive. This year alone customers have flown to England from France, Russia, Greece, South Africa and other places around the world specifically to visit our showrooms for products and services and then return home within a few days (We are located around 20 minutes from London Gatwick by car or by direct trains).

We are very proud of our staff and their excellent customer service skills and should you wish to send us your comments - positive or negative - then we will be very happy to hear from you. Of course, we do not claim to be perfect (although we do try our best!) but when things do go wrong in or out of our control then please contact us and we will do our best to rectify the situation as quickly as possible.

At Park Cameras we value customer feedback very highly. Should you wish to express your views regarding our service, please e-mail us at sales@parkcameras.com

 

Dear Anthony,

I would just like to record my thanks for your time and advice last Friday, both of which were very much appreciated. I always make major purchases like this from outlets that have a "bricks and mortar" presence. It is a real bonus to have such a helpful team located in the town where I live.

Best Regards,
D J Evans - 06/11/07


Hello Park Cameras,

I have today received the completion of my recent order.

Can I please record my thanks for the prompt and polite service I received from your company and staff. My experience of some of your competitors in particular CameraWorld and Warehouse Express has been less than favourable.

In the coming months I will be purchasing further equipment, in particula I shall be looking at the Olympus repalcement for the E1 which is due to be launched later this year. I shall make my first call to Park Cameras. 

Many Thanks

R Maddox- 11/09/07


Hi folks,

A quick note to let you know I've just received the lens adaptor and to thank everyone in the Sales Team for the very helpful and efficient way you've all dealt with my order.It's been a pleasure dealing with Park Cameras.

Yours sincerely,
E Martin.


Gui,

Thanks.

Just for the record, the openness and responsivenes you have all have shown in keeping me updated with the delivery timescales etc has been fantastic and I shall certainly use Park Cameras in future.

Many thanks

I Cooper - 23/08/07


Dear Sir or Madam,

Just a swift line to thank you for the service I received when ordering a camera from you. The lady I originally spoke to who helped me was super, knowledgeable and helpful. The delivery was prompt and when I had cause to ring your office with a small query Andy Steele again was most helpful, prompt in his action and delivered exactly was he promised.

I guess you tend to get only the bad news in your position. I just wanted to let you know of my experiences and ask you to thank the people concerned. I will certainly use you again

Best regards

Neil- 22/08/07


Laura

Thanks for your e-mail. The items were received yesterday. This is the first time I have used your company and I am extremely impressed by the product range and the prices. The order arrived in less than 24 hours after placing it. The service is absolutely the best I have come across. Why have you kept the company so secret for all these years!! Thankyou once again.

With best wishes

Simon - 17/08/07


Just a quick note of appreciation for the supply of the Olympus 14-42mm E-series lens, ordered by email yesterday afternoon and arrived this morning. 

Excellent service, excellent product, excellent price!  All much appreciated.

With thanks,

A C Whittaker - 09/08/07

Dear Laura,

Thanks to you and the staff for the excellent service.The Nikon lens I asked for delivery to be delayed arrive on schedule this morning Lens excellent thanks for the good service, just as I have received in the past

Yours

Dr M Gordon - 02/08/07


Just a brief note to thank you for the very prompt and professional service I have received from you when purchasing my new camera,
From placing my order to delivery to me took less than 24 hours...Fantastic...I will certainly recommend you in the future.

Many Thanks,

A.A. Marshall    18/07/07


Once more - delivery right on time as promised (and thanks for the warning about City Link needing a signature etc. - very helpful). Your 100% delivery track record for the last three years (at least) is safe - and your service is once again is faultless!

Best Wishes,

Robert- 12/07/07


I am just mailing to thank you for the excellent service I have received from yourselfs at Park Cameras.

My order was placed online last week and delivered a couple of days later.

The order was swift and communication was very good indeed and I knew exactly when the camera was being delivered.
I had a call from one of your female staff advising me of an address issue with my credit card, she was curtious and polite and dealt with the matter promptly so all was resolved within 24hrs.

Once again 'thank you' for a pleasant online purchase!

D Holland - 25/06/07

PS. the camera is excellent!


Anthony,

Many thanks.

May I just congratulate you and Park Cameras for your service. It is so nice to find a retailer who cares.

Keep the good work up. Speak to you soon.

Kind regards

Harold. - 23/06/07


I would just like to express my whole hearted thanks for the excellent service that you have provided in the purchase of my new Canon Printer iP6700D to replace my old and tired Canon S800.

Ordered yesterday at lunchtime, confirmation email to say it has been dispatched, arrived 09:10 this morning, printer up and running by 10:00 and printing out fantastic prints. What more can I say, service like this just does not get any better, many thanks for a smooth and trouble free transaction, thank goodness there are still dealers like you around, I shall not hesitate to use your services again.

Many thanks to you and all your staff.

S J Bird - 21/06/07


I just thought I’d write to compliment your company on the excellent service it provides. I have dealt with you over a number of years now and have always been impressed with the service, reliability and friendly approach of your staff. In these days of internet shopping you have managed to retain a human face behind the ‘checkout button’ that is really refreshing.

So, keep up the good work and may your business go from strength to strength!

David - 16/06/07


Thanks Andy for your attention and service towards my digital queries, and especially replacing my recent purchases of a 60 gb braun pixelbank.  

Park Cameras are very attentive to their customers - which is appreciated.

Best,
John - 15/06/07


Dear Sir,
Re the above order. The Camera arrived this morning at 08:30. What fantastic service! You had been recommended to me by a work colleague. He had dealt with you before and said an order placed before 14:30 was delivered the next day and I always think you cannot beat word of mouth. So many thanks for your excellent service, take a well deserved pat on the back.
Regards

M Grabarz - 14/06/07


Just a quick note – to say thanks regarding my recent order.

Not only was it HALF the price of Jessops, but it arrived the next day.  It works perfectly, and was packaged beautifully..  The lady on your sales-line also acted really politely and professionally when I first enquired.

I will definitely be back, and will have no hesitation in recommending you.

Thanks again, keep up the good work!

A satisfied customer.

Jim - 12/04/07


Just to say thanks for your excellent service in supplying a camera lens which has just arrived. (Order No 130653507)

It’s a pretty expensive Nikon Digital SLR lens that I know is in short supply from the manufacturer.  So I was pleased to find it on your web site and to see you had one in stock.  Not having bought from you before, I wanted to check that it really was in stock before parting with my credit card details.  I spoke to a Steve late Monday (26 March) who reassured me that the stock position was real – as was your company!  Steve said the lens would be despatched next day and should arrive Wednesday. 

It just has – on schedule!

I’d still been a bit nervous about the transaction, so I was particularly pleased when the courier rang the bell.  If I’d read the testimonials on your web site, which I’ve only just noticed, I would have been less nervous.   Please feel free to add this testimonial to your list.

….and thanks again for the excellent service ….and price.

T. Plumb - 28/03/07


Hi,

Last weekend I went to Park Cameras in Haywards Heath. It was a very busy day in the shop but the person who served me, Nick, had plenty of time for me and helped me build a comprehensive photography kit which I had been wanting to purchase for some time. I had been researching for many weeks and he went out of his way to make prices as competitive with online retailers as he could.

He knew what he was talking about and gave me excellent advice on my choice of lenses. I felt greatly re-assured that I was buying exactly what I wanted – as a side effect I ended up spending far more then I thought I would (without feeling in any way pressured to do so)! I am very pleased with my purchases and would be happy to deal with Park Cameras again in the future.

Best Wishes,

G. Treeby - 02/02/07


A big thankyou for the Tamron 18-200 recieved at 12:15pm on Monday (ordered on previous Thursday - post). A superb piece of work received in perfect condition. I was going to purchase it from Jesspos priced at £274 but when i went to buy it they had put it up to £324 so that was that.

Many Thanks and Best Wishes

D. Abram - 02/02/07

P.S. I know where to come in future


A very brief note to concratulate you on the quality of service you have recently provided for me. I 'phoned early on 25th January and the 'phone was answered on the first ring. The lady with whom i dealt with was charming, competent and quick and within a minute or two a SanDisk 2GB Extreme III CF card was ordered and probably on its way as it arrived at 09:30am the next morning. The price was highly competitive and I will certainly return with my next order.

Yours sincerely,

A. Melhuish - 30/01/07


This is just a note to say that my order arrived on Friday at 9.30am . This order was my first with Park Cameras and it has been a pleasure to deal with you. I shall certainly keep you in mind for future purchases. Thank you,

JC - 20/1/07


Hello. Thanks for the email, the camera arrived exactly when you said - thank you very much! Excellent service, I will be sure to recommend you to my friends!

Nick. - 17/12/06


Just a quick note to thank you for your excellent service. My Nikon lens arrived this morning, inside the two weeks promised. Many thanks,

Steve - 09/01/07


Hi, I just wanted to drop you a note to thank you for the great service I received when I purchased a lens from you yesterday.  I ordered the lens yesterday afternoon and the lens arrived promptly this morning.  The service from your sales person on the phone was great and the lens was at a fantastic price.

Many thanks,

C P - 08/01/07


Steve, I have just received delivery. Thanks for your quick service and good communication. I will be definitely be using Park Cameras again.

Regards,

A. - 05/01/07


Hi, Just a quick line to let you know my wonder-lens has arrived safely, & to thank you for your excellent service (& price!) Very much appreciated, & I look forward to many more purchases from you in future,

Thanks once again,

S.C - 04/1/07


Dear sirs, Thank you for this email. Camera bag was safely delivered earlier this morning. Thank you for such quick response.

R G - 03/01/07


Hi, Just a note to say thanks for sending my order (Invoice number 276935) for a Canon BG-E3 Battery grip so quickly.  I have not used your company before but am very pleased with the price you had this item on your website & how easy it was to order over the phone & I also like the way it was packed in recycled shredded paper, I have not seen that used before, very cool. I will not hesitate to use your company again in the future.

Thanks

Mr S.


Hello, Order arrived today – great service, considering it was a major holiday period. I'll be pleased to recommend you to anyone. Many thanks,

JD - 03/01/07


Dear Park Cameras, I ordered a Canon EOS400D last Thursday afternoon and I was amazed to receive it at 0900 on Friday. Very many thanks for a truly excellent service. Very very impressive!! With many thanks

PC - 30/12/06


Steve, Very many thanks for the courteous and extremely prompt way that you executed my order yesterday. The goods arrived safely this morning, very well packed, some  17 hours after the order was placed!! Very highly recommended.

Once again - many thanks.

R.C - 18/10/06


Just letting you know I got the lenses last week and have been trying them.  Very pleased, the 70-200 especially seems to be a little cracker. - Many Thanks

Graham - 14/08/06


My stuff arrived at 13:30 as promised. Just a note to say thanks for the excellent service (& competitive prices) - I'll definitely use you again & have passed on the URL. All the best

JW – 12/07/06


This is just to thank you for the prompt action and safe delivery of the Ricoh GR. Thanks.

TM - 06/06/06


Thankyou for your very fast delivery of the Sony W100 camera case, that I ordered recently. I'm impressed. Well done. The product was of very high quality which is to be expected of Sony. I look forward to dealing with you again.- Best wishes,

WA - 31/05/06


Just to let you know I have received the photo printer in absolute record time. Very very pleased and will most certainly buy from you again. Thanks very Much.

Mrs. Goodman 24/05/06


Just like to say absolutly brilliant service, ordered at 2 pm received at 10 am next day. Thanks very much

MS - 03/05/06


Thank you for the Nikon Coolscan V, it arrived at 9.00 this morning so will try it out later today.

PS - 13/04/06


Just a brief note to confirm that the camera I ordered arrived today. It actually arrived by lunch time so was waiting for me when I got home! I'm now waiting for the battery to charge so I can try it out. I have been very impressed with yor service and will certainly recommend you to my friends and colleagues. Many thanks.

CP - 11/04/06


Hi, received the camera in good shape. Thanks a million. That was fast shipping! I will highly recommend you to my friends! Regards and thanks again,

GS - 10/07/06


Just a word to say thank you for such excellent service. I ordered my new Canon 30D around 14.30 on Tuesday 27th June and it arrived safely around midday on Wednesday 28th June. Apart from the fact that it was priced better then most it was also delivered without extra cost.  What can I say!  I will use you again. Many thanks

FR - 03.07.06


Olympus Zuiko 18/180mm lens. - Ordered with you on Wednesday 21/06/06 .  I had the lens next day Thursday.  Many thanks for your very prompt service.  I will certainly buy off your website again.  I am using the Olympus e-system with a E-500 camera body. Regards

WA - 23.06.06


Just a quick note to express my thanks for the excellent service from yourselves during the week. I phoned a order through Wednesday lunchtime for a Canon 100-400 lens and a couple of smaller items. I was most impressed with the gentlemen who took the order - most helpful and informative. I came to yourselves after good recommendations from other aviation photographers and I can see why. To recieve the order by 10 the following morning for what was a very fair postal fee was outstanding. I will certainly recommend yourselves to other photographers  when the opportunity arises. Many thanks again.

GS - 10/06/06


My order arrived at 10.15 this morning in good condition. Considering that I only placed the order yesterday afternoon, this is excellent service and at great prices. I am a first time customer of Park Cameras and shall certainly be purchasing more items from you in the future. Thank you.

PB - 09/06/06


I would just like to thank you for the way in which my order was executed. You contacted me by phone around midday on Thursday to advise me that the items were now in stock and to confirm that I still wanted them. Following that, I was subsequently amazed to receive the items before 8.00am the following morning. Everything was as expected and initial results from the D50 are superb, although I have yet to get my 'pilot's licence' to fully operate it! This is the first time that I have purchased anything from your company but I have no hesitation in recommending your company for future purchases. Best regards

KT - 09/04/06


Many thanks for printer delivered on Tuesday. I like to commend you on such a great service. Hope to order from you again in future. Will also spread the word! Thanks again.

BL – 23/03/06