Hi

I had to let you know that my Lumix FZ28 arrived at 8:30am today.
You took my order mid morning yesterday! ( I was just hoping to receive it by this week-end!) Fantastic service by you and Royal Mail.
One of the things that really annoy  many of us in Northern Ireland (part of the UK) is that so many retailers on the Mainland advertise FREE Delivery in UK, when they really mean GB or even just England and Wales. They could use Royal Mail just like you did, and probably do a lot more business over here as a result.
I accept that Courier services are probably cheaper than Royal Mail but at least Royal Mail dont charge any more for delivering to N Ireland.

Well done Park Cameras, for treating us in NI to sensible delivery charges.

Frank Jackson - 30/06/2009

Hi there,

Just to say my 5D mkII, which I ordered Friday came yesterday as promised via city link, well packaged and with the canon security tab in place which gave me the confidence that it was fresh off the shelf and unopened. I've not tried it out in earnest yet as I spent a couple of hours last night familiarising myself with the various buttons and functions and although it doesn't have the bulletproof feel of my 1D mkII it seems a better overall package for the normal amateur in many ways.

As you might imagine I did some considerable research before both deciding on the 5D mkII (not too much required here from a specification point oif view as I've already got a Canon system-just a bit more time needed to convince me to spend the £2k) and where to buy it from. Having dug a little deeper behind some of the offers on the internet it soon became apparent those that were cheaper than yourselves were often imported from either Hong Kong or the States. As I wanted peace of mind regarding any possible repairs and being able to travel through customs without any problems I decided on buying from a recognised photographic retailer and I'm glad I chose yourselves.

Thanks again

Adrian - 02/06/2009

Just a note to thank you for your outstanding service today and for previous orders: I have just received the Olympus 70-300mm lens I ordered on Sunday evening, which nobody else even had in stock – I expected to wait a few days for delivery and I haven’t had to and it was a discount price – what more could I possibly ask! You have moved up to my first choice online store now & I’ll certainly be back soon.

Thank you very much

Sally Tonge - 28/04/2009

Just a note to congratulate you on your excellent service. Yesterday I spoke to a salesperson who could not have been more helpful, and today my camera has just been delivered. Time taken, less than 24 hours.
Outstanding service, well done!

Iain McFalls - 21/04/2009

Received my order this morning before 10.30 as promised. As a professional photographer for some 25yrs+ may I thank you for your prompt and professional service. Great lens, Great price, and Great service!

Matthew - 16/04/2009

I received the case today. I'm impressed with the speed of delivery and will bookmark your website so I can return in the future!
Thank you!
Lynne - 16/04/2009

Dear Park Camera Team,

Thankyou for delivery of Nikon D3X, lenses and accessories that arrived safely this afternoon. I, m over the moon with the camera. I,ll be in touch soon for other things, ie, a new bag or rucksack and maybe a new tripod. Thanks again,

Regards Lynne Gorrie - 10/03/2009

Hi,

Just to let you know, the lens arrived safely today. Have already started using it – very pleased!!!! Many thanks for your assistance. Will buy from you again in the future.

Kind regards

John Atkins - 04/03/2009

Hello
I just wanted to say a big Thank You for your wonderfully quick service - I ordered my Canon Case for the G10 yesterday afternoon and it arrived this morning at 8 am. After a lot of trouble with Canon themselves (online) to obtain this case which was apparently not in stock (and having to wait 5 weeks) - I am, as you can imagine very pleased indeed now to have one - and which was received so quickly. Congrats Park cameras on your truly excellent service! - I can well understand your award for being a great Photographic supplier.

Sincerely
Michael Aldrich - 28/02/09

Dear Park Cameras sales team,

Thank you very much for your prompt and efficient service - and for selling a great camera at a great price!

Kind regards

Rachel Oliver - 25/02/2009

Hello

Received first thing this morning, tested tonight, work perfectly. Really impressed by the service.

Thanks

Dave - 24/02/2009

Hi,

I have just received my Nikon SB900 which I only ordered from you yesterday, I have to say that from my first order I will certainly be using your company again as the speed I received my order was first class it arrived at 10.30am this morning, so thank you very much for that.

Well done at Park Cameras.

Kind regards,

Kevin Pengelly LMPA - 24/02/2009

Hi Martin,

I just like to say thanks for the quick response, I never really had customer service like this, much appreciated. Rest assured i will definately be buying from Park Cameras again, my friends and colleagues will know about this great service you guys have provided me. Many thanks.

Ed - 13/02/2009

Hello there,

I would really like to thank you for a quick response and supply of my order (Canon lens) it came very well packed, I could not believe how quick it came. You will be recommended when anyone asks.
Thank you once again.

G.Reading - 30/01/2009

Dear Sirs
This is the first time I have been motivated to write to a company, in praise of both the service and the product. The Samsung GX-10, which I bought in December 08, is proving to be a wonderful camera, offered by you at a great price, and I consider myself very lucky to have obtained it, especially with a two year guarantee. The delivery also was first class. It came on time and overall, I am extremely satisfied to have dealt with Park Cameras.

Regards,

Frank Eaton - 29/01/2009

Hi,

This is just a quick note to acknowledge receipt of the Pentax 16-45 lens which I ordered YESTERDAY (14.00) ! Less than 24 hours for a delivery to Northern Ireland is nothing short of amazing. Please accept my thanks and gratitude for a service, which surely can be second to none.

Looking forward to dealing with you again

Regards

Eddie Cameron - 28/01/2009

Dear Park Cameras,

I have just received the two items listed below and would like to thank you for the superb service you have provided.

I ordered these items with you because your price for the lens was the best I could find from a reputable dealer and £15 for the Nikon filter was a steal! When I telephoned, on the 21st, to check the progress of my order I was told that the lens was out of stock when my order was received but new stock had since been received and the lens was being dispatched that day.It was delivered to my home yesterday but unfortunately I was at work so received it today.

I know that the price of the lens has increased significantly - along with many other items - since I placed the order and was concerned that I may have been charged the price at point of despatch.I'm sure you can imagine my delight when I checked the invoice and saw that whilst the increased price was shown a discount had been applied that reduced the price to that at the time of ordering.

Once again, thank you.

Best wishes,

Alun Jenkins 23/01/2009

Gui,

Thanks for the prompt response. It worked a treat. As they say "you made my day".
Thanks again

Regards,

Will Weatherup 07/01/2009

Hi Martin

Confirmation that the above was delivered at 10.30 am Tuesday 23rd December 2008 - excellent service & many thanks. Merry Christmas and a Happy New Year to all.

With kind regards

Malcolm K. Marshall - 24/12/2008

Dear Sirs

Just a quick thank you for your excellent service (as ever). Will no doubt be in touch again when the wife drops another not so subtle hint before her birthday...

Have a good christmas. - Cheers!

John van der Luit - 17/12/2008

Hi

Just a short note to say the camera arrived Wednesday 12th and my husband is delighted. Thank you for such a speedy delivery.

Jacqueline Buckham - 13/11/2008

Park Camera's

Thank you, I received my order on Tuesday, great service and prompt delivery.

Best regards

Alec White - 13/11/2008

Hi

I’d just like to say how impressed I have been with the standard of service I received from your company.

Not only were the prices extremely competitive, but also the speed of delivery was very impressive.

I will be making yours the first site I visit now when looking for camera equipment and I will also be recommending you to friends and colleagues.

Best wishes

Dear Park Cameras,

Hi ! I received my order (Tarmac belt and pouches/camera bag) and had to write to tell you how pleased I am, this belt rig is fantastic! I’ve just shot my cousin’s wedding and everyone commented on how ‘professional’ I looked, thank you very much for a great product and I’ve already picked out what I want for Christmas!

Thanks again!

C.Wright - 19/10/08

Park Cameras Open Day

It was a good day out, it should be an annual event! How about Lord Snowdon next!

Thank you........

Hi
received a 450D camera from you today, 1 day delivery as promised, beautifully packed in TWO boxes, very secure, perfect condition from what I can see, thank you so much!!!

Great service.

Are you on any of the shopping sites where I can give you some positive feedback - I think I found you through Twango

Let me know, happy to give you good feedback if it helps!

Kind regards
Wendy John - 07/10/08

I would just like to say thank you to all members of staff who I emailed/spoke to regarding my Ricoh R5 warranty repair.

The camera arrived back this morning and it is good to have it working again.

I got the impression with my dealings with your company that you actually cared about providing a good service (sadly that is rare to find in a company these days) and as a result of that and the quick service I have received when buying goods from you I will certainly put Park Cameras at the top of my list for future purchases.

Seeing the current issue of Amateur Photographer I appreciate that you will have been very busy with your move to new premises.

Please pass on my thanks to Ivan, Nick, Gui and others I dealt with.

Michael Rushforth - 03/10/08

Dear Sir,

It's not often I feel compelled to write in praise of shop service but my I feel my trip to your Burgess Hill store today warrants it.
I had come to your new premises in order to purchase a DSLR camera and had a couple of models in mind. I found the new premises to be spacious, well laid out and well stocked (if not with one of the cameras I was thinking about) and your staff extremely helpful. I was approached not long after entering the building by a staff member who asked if I needed help, I said that I was fine at the moment but may need help in a while and was duly left to browse at my leisure, something many other shops would be wise to follow. At no stage did I feel pressure from salesmen, nor did it feel like I was being stalked by a predatory salesman eager for commission!

When the time came to ask for help, the young man who had first asked if I needed any was extremely helpful. He reeled off facts and figures about the camera I was interested in with no hesitation and more importantly no errors, he was informative and better still unbiased it seemed in his opinions of the model (Nikon D60). His confident reply and sure knowledge cemented the deal for me and I walked out with a new camera.....and a happy customer.

It made a very pleasant change to be treated as a customer by shop staff and not just a sales figure, many thanks to you for that and Sam B for assisting me.

Kindest regards

R Fitch - 24/09/08

Hi,
Just to let you know that this lens arrived this morning at 9-15.
This has been an excellent transaction and I thank you very much indeed.
Best regards.

Hi Gui and Noel,

Just to say I've taken delivery of the order and everything is OK.

I'd just like to say, Park Cameras were highly recommended by a friend and his statement was also backed up on internet sites. I have personally found your service to be excellent from Noel taking the order, to yourself providing fast feedback. I'll have no hesitation in using Park Cameras again or recommending you to anyone who asks.

Regards Jon Tainton - 24/09/08

Dear Sir/Madam

This morning my wife and I came into the Park Camera store in Burgess Hill to buy a new digital camera and were served by Stuart.

I would just like to record how impressed we were at the helpful, knowledgeable and courteous way in which Stuart assisted us.
Both my wife and I have considerable experience in customer service and we found his approach to be most professional (particularly for a young man).

Consequently we left the shop buying a camera with confidence and the desire to return again in the future.

Please pass on our thanks to him.

Regards

Mark and Di Streater - 23/09/08

Dear Park Cameras Sales Team,

Now that's what I call service!

Many thanks. I'll be back.

I have taken the liberty of writing so that I can thank Park Cameras for its handling of my recent order for a Nikon D3 and equipment.

Over a period of 10 days I called numerous times to build and edit my order. My calls and questions were handled in a curteous and professional manner mainly by Mr. Noel Light-Hilary but also with help from his colleague Kate. My order was placed on the evening of the 13th August and by mid-morning of the 14th I had my camera and 99% of my requested equipment. This allowed me to shoot over 600 images at the Shrewsbury Flower Show that weekend allowing me to meet my target for that event.

I initially selected Park Cameras for this order as the company is an authorised Nikon dealer. Your pricing is competitive and the process was uncomplicated.
I will not hesitate in ordering from you again as a result of the help given by Noel and Kate and of the speed in which the order was delivered. I would not hesitate in recommending Park Cameras to any of my friends and peers. Please feel free to add copies of this testimonial to Noel and Kate’s files by way of thanks for a job well done and to any sales efforts you make in the future. Please don’t hesitate in contacting me with any questions or comments you might have.
I look forward to dealing with Park Cameras again.

Yours sincerely

David Fenner - 25/08/08

I visited the HH branch yesterday and purchased a Canon 450D.

I have to say I was most impressed with the service I received. Not only was I shown the items I requested, but also considerably cheaper items that might have been equally suitable for the job in hand...and I was given a very honest appraisal of a slightly more expensive option.

The guys in the shop were chatty and relaxed, and as well as picking up a thoroughly decent camera I got some very useful advice thrown in for free.
It's been a very, very long time since I've had service like that in any kind of shop. I shall recommend you without hesitation to anyone who wants to buy a camera and I very much look forward to doing business with you in the future.

All the best, and thanks again,

Steve - 17/05/08

Just a"line" from a 79 yr. old "new Boy" to thank the tecchnical person(s) who wrote the "DIGITAL CAMERAS EXPLAINED" on your website. It is excellant and it entered my brain and is stuck there. Many thanks.

Yours T A Sidwell (Mr) - 10/05/08

Confirming my telephone call, I ordered a Ixus 70 on Saturday morning 12-04-08, it arrived as promised this A.M. I would like to thank you for your promt service, the person who took my order by phone and even the delivery person was very pleasant and polite. It was refreshing in this day and age to have such a pleasant experiance!

Once again, many thanks.

Regards,

Mr. J. Darby - 15/04/08

Dear Anthony,

I would just like to record my thanks for your time and advice last Friday, both of which were very much appreciated. I always make major purchases like this from outlets that have a "bricks and mortar" presence. It is a real bonus to have such a helpful team located in the town where I live.

Best Regards,
D J Evans - 06/11/07

Hello Park Cameras,

I have today received the completion of my recent order.

Can I please record my thanks for the prompt and polite service I received from your company and staff. My experience of some of your competitors has been less than favourable.

In the coming months I will be purchasing further equipment, in particula I shall be looking at the Olympus repalcement for the E1 which is due to be launched later this year. I shall make my first call to Park Cameras.

Many Thanks

R Maddox- 11/09/07

Hi folks,

A quick note to let you know I've just received the lens adaptor and to thank everyone in the Sales Team for the very helpful and efficient way you've all dealt with my order.It's been a pleasure dealing with Park Cameras.

Yours sincerely,
E Martin.

Gui,

Thanks.

Just for the record, the openness and responsivenes you have all have shown in keeping me updated with the delivery timescales etc has been fantastic and I shall certainly use Park Cameras in future.

Many thanks

I Cooper - 23/08/07

Dear Sir or Madam,

Just a swift line to thank you for the service I received when ordering a camera from you. The lady I originally spoke to who helped me was super, knowledgeable and helpful. The delivery was prompt and when I had cause to ring your office with a small query Andy Steele again was most helpful, prompt in his action and delivered exactly was he promised.

I guess you tend to get only the bad news in your position. I just wanted to let you know of my experiences and ask you to thank the people concerned. I will certainly use you again

Best regards

Neil- 22/08/07

Laura

Thanks for your e-mail. The items were received yesterday. This is the first time I have used your company and I am extremely impressed by the product range and the prices. The order arrived in less than 24 hours after placing it. The service is absolutely the best I have come across. Why have you kept the company so secret for all these years!! Thankyou once again.

With best wishes

Simon - 17/08/07

Just a quick note of appreciation for the supply of the Olympus 14-42mm E-series lens, ordered by email yesterday afternoon and arrived this morning.

Excellent service, excellent product, excellent price! All much appreciated.

With thanks,

I am just mailing to thank you for the excellent service I have received from yourselfs at Park Cameras.

My order was placed online last week and delivered a couple of days later.

The order was swift and communication was very good indeed and I knew exactly when the camera was being delivered.
I had a call from one of your female staff advising me of an address issue with my credit card, she was curtious and polite and dealt with the matter promptly so all was resolved within 24hrs.

Once again 'thank you' for a pleasant online purchase!

D Holland - 25/06/07

PS. the camera is excellent!

Anthony,

Many thanks.

May I just congratulate you and Park Cameras for your service. It is so nice to find a retailer who cares.

Keep the good work up. Speak to you soon.

Kind regards

Harold. - 23/06/07

I would just like to express my whole hearted thanks for the excellent service that you have provided in the purchase of my new Canon Printer iP6700D to replace my old and tired Canon S800.

Ordered yesterday at lunchtime, confirmation email to say it has been dispatched, arrived 09:10 this morning, printer up and running by 10:00 and printing out fantastic prints. What more can I say, service like this just does not get any better, many thanks for a smooth and trouble free transaction, thank goodness there are still dealers like you around, I shall not hesitate to use your services again.

Many thanks to you and all your staff.

S J Bird - 21/06/07

I just thought I’d write to compliment your company on the excellent service it provides. I have dealt with you over a number of years now and have always been impressed with the service, reliability and friendly approach of your staff. In these days of internet shopping you have managed to retain a human face behind the ‘checkout button’ that is really refreshing.

So, keep up the good work and may your business go from strength to strength!

David - 16/06/07

Thanks Andy for your attention and service towards my digital queries, and especially replacing my recent purchases of a 60 gb braun pixelbank.

Park Cameras are very attentive to their customers - which is appreciated.

Best,
John - 15/06/07

Dear Sir,
Re the above order. The Camera arrived this morning at 08:30. What fantastic service! You had been recommended to me by a work colleague. He had dealt with you before and said an order placed before 14:30 was delivered the next day and I always think you cannot beat word of mouth. So many thanks for your excellent service, take a well deserved pat on the back.
Regards

M Grabarz - 14/06/07

Just a quick note – to say thanks regarding my recent order.

Not only was it HALF the price of Jessops, but it arrived the next day. It works perfectly, and was packaged beautifully.. The lady on your sales-line also acted really politely and professionally when I first enquired.

I will definitely be back, and will have no hesitation in recommending you.

Thanks again, keep up the good work!

A satisfied customer.

Jim - 12/04/07

Just to say thanks for your excellent service in supplying a camera lens which has just arrived. (Order No 130653507)

It’s a pretty expensive Nikon Digital SLR lens that I know is in short supply from the manufacturer. So I was pleased to find it on your web site and to see you had one in stock. Not having bought from you before, I wanted to check that it really was in stock before parting with my credit card details. I spoke to a Steve late Monday (26 March) who reassured me that the stock position was real – as was your company! Steve said the lens would be despatched next day and should arrive Wednesday.

It just has – on schedule!

I’d still been a bit nervous about the transaction, so I was particularly pleased when the courier rang the bell. If I’d read the testimonials on your web site, which I’ve only just noticed, I would have been less nervous. Please feel free to add this testimonial to your list.

….and thanks again for the excellent service ….and price.

T. Plumb - 28/03/07

Hi,

Last weekend I went to Park Cameras in Haywards Heath. It was a very busy day in the shop but the person who served me, Nick, had plenty of time for me and helped me build a comprehensive photography kit which I had been wanting to purchase for some time. I had been researching for many weeks and he went out of his way to make prices as competitive with online retailers as he could.

He knew what he was talking about and gave me excellent advice on my choice of lenses. I felt greatly re-assured that I was buying exactly what I wanted – as a side effect I ended up spending far more then I thought I would (without feeling in any way pressured to do so)! I am very pleased with my purchases and would be happy to deal with Park Cameras again in the future.

Best Wishes,

G. Treeby - 02/02/07

This is just a note to say that my order arrived on Friday at 9.30am . This order was my first with Park Cameras and it has been a pleasure to deal with you. I shall certainly keep you in mind for future purchases. Thank you,

JC - 20/1/07

Hello. Thanks for the email, the camera arrived exactly when you said - thank you very much! Excellent service, I will be sure to recommend you to my friends!

Nick. - 17/12/06

Just a quick note to thank you for your excellent service. My Nikon lens arrived this morning, inside the two weeks promised. Many thanks,

Steve - 09/01/07

Hi, I just wanted to drop you a note to thank you for the great service I received when I purchased a lens from you yesterday. I ordered the lens yesterday afternoon and the lens arrived promptly this morning. The service from your sales person on the phone was great and the lens was at a fantastic price.

Many thanks,

C P - 08/01/07

Steve, I have just received delivery. Thanks for your quick service and good communication. I will be definitely be using Park Cameras again.

Regards,

A. - 05/01/07

Hi, Just a quick line to let you know my wonder-lens has arrived safely, & to thank you for your excellent service (& price!) Very much appreciated, & I look forward to many more purchases from you in future,

Thanks once again,

S.C - 04/1/07

Dear sirs, Thank you for this email. Camera bag was safely delivered earlier this morning. Thank you for such quick response.

R G - 03/01/07

Hi, Just a note to say thanks for sending my order (Invoice number 276935) for a Canon BG-E3 Battery grip so quickly. I have not used your company before but am very pleased with the price you had this item on your website & how easy it was to order over the phone & I also like the way it was packed in recycled shredded paper, I have not seen that used before, very cool. I will not hesitate to use your company again in the future.

Thanks

Mr S.

Hello, Order arrived today – great service, considering it was a major holiday period. I'll be pleased to recommend you to anyone. Many thanks,

JD - 03/01/07

Dear Park Cameras, I ordered a Canon EOS400D last Thursday afternoon and I was amazed to receive it at 0900 on Friday. Very many thanks for a truly excellent service. Very very impressive!! With many thanks

PC - 30/12/06

Steve, Very many thanks for the courteous and extremely prompt way that you executed my order yesterday. The goods arrived safely this morning, very well packed, some 17 hours after the order was placed!! Very highly recommended.

Once again - many thanks.

R.C - 18/10/06

Just letting you know I got the lenses last week and have been trying them. Very pleased, the 70-200 especially seems to be a little cracker. - Many Thanks

Graham - 14/08/06

My stuff arrived at 13:30 as promised. Just a note to say thanks for the excellent service (& competitive prices) - I'll definitely use you again & have passed on the URL. All the best

JW – 12/07/06

Hi, received the camera in good shape. Thanks a million. That was fast shipping! I will highly recommend you to my friends! Regards and thanks again,

GS - 10/07/06

Just a word to say thank you for such excellent service. I ordered my new Canon 30D around 14.30 on Tuesday 27th June and it arrived safely around midday on Wednesday 28th June. Apart from the fact that it was priced better then most it was also delivered without extra cost. What can I say! I will use you again. Many thanks

FR - 03.07.06

Olympus Zuiko 18/180mm lens. - Ordered with you on Wednesday 21/06/06 . I had the lens next day Thursday. Many thanks for your very prompt service. I will certainly buy off your website again. I am using the Olympus e-system with a E-500 camera body. Regards

WA - 23.06.06

Just a quick note to express my thanks for the excellent service from yourselves during the week. I phoned a order through Wednesday lunchtime for a Canon 100-400 lens and a couple of smaller items. I was most impressed with the gentlemen who took the order - most helpful and informative. I came to yourselves after good recommendations from other aviation photographers and I can see why. To recieve the order by 10 the following morning for what was a very fair postal fee was outstanding. I will certainly recommend yourselves to other photographers when the opportunity arises. Many thanks again.

GS - 10/06/06

My order arrived at 10.15 this morning in good condition. Considering that I only placed the order yesterday afternoon, this is excellent service and at great prices. I am a first time customer of Park Cameras and shall certainly be purchasing more items from you in the future. Thank you.

PB - 09/06/06

I would just like to thank you for the way in which my order was executed. You contacted me by phone around midday on Thursday to advise me that the items were now in stock and to confirm that I still wanted them. Following that, I was subsequently amazed to receive the items before 8.00am the following morning. Everything was as expected and initial results from the D50 are superb, although I have yet to get my 'pilot's licence' to fully operate it! This is the first time that I have purchased anything from your company but I have no hesitation in recommending your company for future purchases. Best regards

KT - 09/04/06